Forwarding and Shipping Companies
When placing an order, it is imperative that you use your final destination as the delivery address, and we will send the order in discrete packaging.
If you address your order to a forwarding/shipping company to forward on, your seeds will be destroyed or removed. Orders sent to USA, UK or EU will not be sent in stealth packaging, and any order showing as delivered by USPS, Royal Mail or any other shipping company we use will be deemed complete. If you take insurance on your order this will be invalidated.
Any orders suspected of being sent via a third-party shipping company will be cancelled, and we reserve the right to block any future orders for that customer.
Sales Reach
We deliver worldwide, but we strongly recommend you check your country and state laws to ensure that you can legally purchase and import the products we sell.
We cannot provide any guarantees that your local customs will not confiscate any goods ordered by you. If this does occur then we are unable to provide any replacement of the confiscated items or refund payments, unless your order was covered by our Delivery Insurance.
Please note we cannot be held responsible for persons who choose to act in conflict with their national laws and we do not encourage anyone to do so.
Postage Cost
All seeds ship for free. 3rd party merchandise is shipped based on suppliers' policy.
Delivery Disputes
We consider all delivery tracking information provided by the carrier to be final.
If you wish to dispute delivery of your order, then this must be directed to the carrier responsible. We will of course provide any supporting information that you require.
Please note that if your shipping information contained any errors such as incorrect zip/post code then this may invalidate any insurance that you may have taken when placing your order and we would not be able to provide any replacement or refund.